Genius Support

Technical support (also tech support) is a range of services providing assistance with technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods. In general, technical support services attempt to help the user solve specific problems with a product—rather than providing training, customization, or other support services.

You can get eGenius support anywhere anytime at your home or work using eGenius support software.

Download eGenius Desktop Sharing

Computer Forensics

The goal of computer forensics is to examine digital media in a forensically sound manner with the aim of preserving, recovering, analyzing and presenting facts and opinions about the information.

Information Recovery

Data recovery is the process of salvaging data from damaged, failed, corrupted, or inaccessible secondary storage media when it cannot be accessed normally. Often the data are being salvaged from storage media such as hard disk drives, storage tapes, CDs, DVDs, RAID, and other electronics. Recovery may be required due to physical damage to the storage device or logical damage to the file system that prevents it from being mounted by the host operating system.

Following your free phone consultation and comprehensive evaluation, which lists all your recoverable files, you select from a variety of service methods, pricing options and service levels ranging from an hour to a few days, depending on how quickly you need your data returned.